Frequently Asked Questions

What file formats do you accept?

We accept STL, OBJ, and 3MF files — the most common formats for 3D printing. Not sure about your file? Send it over and we'll take a look.

What materials do you print with?

We print with PLA, PETG, ABS, and TPU. Each material has different strengths — PLA for detail, PETG for durability, ABS for heat resistance, and TPU for flexibility. We'll help you pick the right one for your project.

What colors and finishes are available?

We offer a wide range of colors including matte, silk, and metallic finishes. Just let us know your preference when you reach out.

How long does it take to print my order?

Turnaround time depends on the size and complexity of your print. We'll give you an estimated timeline when we send your quote.

How much does a custom print cost?

Pricing depends on material, size, and complexity. Contact us at prismlab333@gmail.com with your design and we'll get back to you with a fair, transparent quote.

Where do you ship?

We currently ship within Lebanon. Stay tuned as we expand our reach!

What if I don't have a 3D file?

No problem — describe what you need and we'll work with you to bring your idea to life.